CIOs are in a unique position to leverage technology in order to drive innovation and boost business growth.
The CIO Playbook is the handy desk reference for CIOs, CEOs, CFOs, and up and coming leaders, revealing a dynamic seven-step framework (Partner – Organize – Innovate – Deliver – Support – Protect – Grow) that will guide you in making essential changes to your organization.
The proven strategies, tools, and techniques in The CIO Playbook make it the ultimate "how-to" resource for creating a high-performance IT organization that delivers value-added products and services to employees, customers, and shareholders.
Table of Contents
Measure Progress Toward IT Goals
Different Approaches to Strategic Planning
Differentiate Customers and Partners
Take on Responsibilities Outside of IT
Cloud Computing is Changing the Role of IT
Define an IT Organizational Model
Manage Software Selection Process
Maintain a Portfolio of Products and Services
Why System Implementations Fail
Develop a High Performance Team
Create Service Level Agreements
Determine Approach to IT Chargebacks
Manage Operational Performance
Building a Shared Service Center (SSC)
Transparency with Risk Management
Cultivate High Potential (HIPOs)
Build a Management Development Program
Foster Teamwork Through Community Service
Recognize and Reward Employees
Manage Operational Performance
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The CIO Playbook
The most trusted advisors chief information officers have are other CIOs, and Nicholas Colisto capitalizes beautifully on that fact in The CIO Playbook. This highly readable guide to succeeding in one of the toughest jobs in the C-suite features a step-by-step framework that is practical, focused, and quite specific. The strategies Nicholas describes come to life through anecdotes and straightforward advice from many of the industry's most respected CIOs who share their advice on everything from partnering with business colleagues to innovating and delivering results."
―Maryfran Johnson, Editor in Chief, CIO Magazine and Events
"The CIO Playbook is a must-read for technology management executives in all industries. It provides concrete solutions for reshaping the partnership between information systems organizations and the business to enable growth through innovation. It is a practical guide to navigating risks in an environment where technology is evolving continuously and the economic landscape is transforming routinely. Nicholas Colisto managed to weave strategy and tactics in a book that is both thought provoking and applicable."
―Gabrielle Wolfson, Chief Information Officer, Panasonic Corporation of North America
"The CIO Playbook is a no-fluff, high-value read. Nicholas has done a great job in leveraging collective intelligence to first identify the real and pressing issues that IT leaders struggle with, and then offer pragmatic strategies to address them. A very well-structured treasure chest of knowledge and insights that every current and aspiring IT leader must own and refer to."
―Sanjog Aul, Host, CIO Talk Radio
"Nicholas Colisto takes a practical approach to sharing an incredibly useful framework for how CIOs can help their organizations leverage technology to transform their enterprises. This book is a valuable tool that every IT executive should have in their tool belt."
―Larry Bonfante, CIO, USTA; author of Lessons in IT Transformation
"From strategic project selection to optimizing alignment so that it best benefits the business, The CIO Playbook is written to help CIOs improve their effectiveness."
―Ron V. Rose, Senior Vice President, Dell.com
"A refreshing, innovative approach to educating and influencing us through pragmatic to breakthrough advice in the form of quotes from a carefully selected who's who in the industry who advise what they learned from meeting head-on and conquering the toughest challenges in technology management."
―Frank Kovacs, Lead, Cloud Computing - CIO Services, Ernst & Young